Beyond Gourmet Cancellation/Refund/Return Policy

We want your customer experience with Beyond Gourmet to be exceptional. We offer the following solutions for order cancellations, refunds, and returns.

Please contact us directly with any questions about our policies.

Order Cancellation


You have the ability to update or abandon your order at any time prior to your payment being processed and confirmed. Once an order is placed and confirmed by us, we cannot accept cancellations of any orders once confirmed by us.

Refunds and Returns


If you receive an order that has missing items, wrong items, damaged or unsatisfactory items please contact us for a refund. All refunds will be processed the same day via the payment method used to place the order.

Delivery Policy

General Information


All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and discuss options.

Delivery Area


Items offered on our website are only available for delivery to addresses within a fixed radius around Beyond Gourmet. You can enter your address to see if you are in our delivery zone.

Delivery Time


An estimated delivery time will be provided to you once your order is placed. Unless there are exceptional circumstances, we make every effort to fulfill your order within this time period.

Delivery Date


Date of delivery will be chosen at the time the items are ordered by you.

Delivery Fee


Additional delivery fees may apply.

Delivery Instructions


You can provide special delivery instructions on the checkout page on our website.

Questions


If you have any questions about the delivery or your order, please contact us.